9a9998 Terms and Conditions
Please read these terms and conditions carefully before using the 9a9998 platform — all rules regarding accounts, bonuses, payments and betting are described in detail here.
Table of Contents
- General Provisions and Definitions
- Eligibility and Age Requirement
- Account Registration and Management
- Deposits, Withdrawals and Payment Policy
- Bonuses and Promotional Offers
- Gaming and Betting Rules
- Prohibited Activities
- Account Suspension and Closure
- Limitation of Liability
- Privacy and Data Protection
- Responsible Gaming
- Dispute Resolution
- Changes to Terms
- Contact
Welcome to the 9a9998 platform. This document is a legally binding agreement between you and 9a9998. By accessing the site, registering, or playing any game, you agree to all of the terms and conditions described below. If you do not agree to these terms, please refrain from using the platform.
1 General Provisions and Definitions
Key Definitions
The following terms used in these terms and conditions have specific meanings:
- "Platform" refers to the 9a9998 website, mobile site and all related services.
- "User" or "Player" refers to any person registered on the platform.
- "Account" refers to a user's registered profile and balance.
- "Bonus" refers to any additional credit or reward provided by 9a9998.
- "Taka" or "৳" refers to Bangladeshi Taka (BDT).
- "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.
Applicability
These terms apply to all services on the 9a9998 platform. This includes online casino games, slots, cricket betting, football betting, live dealer games and all other gaming services. These terms are effective in accordance with Bangladesh Standard Time (BST, UTC+6).
2 Eligibility and Age Requirement
Registration Eligibility
To open and use an account on the 9a9998 platform, you must meet the following conditions:
- You must be 21 years of age or older. This platform is open only to those aged 21 and above.
- You must hold a valid national identity card or passport in your own name.
- All information provided on the platform must be true, accurate and complete.
- You must confirm that you are playing for yourself and with your own funds.
- You must declare that you are using this service voluntarily and knowingly.
Restricted Regions
9a9998 reserves the right to restrict access from certain regions or devices at any time. It is the user's responsibility to ensure that use of this service is lawful from their location. 9a9998 accepts no liability for use of the platform in violation of applicable law.
3 Account Registration and Management
Registration Process
Each individual may open only one account. Opening multiple accounts is strictly prohibited and may result in account cancellation.
- You must provide your correct name, email address, date of birth and mobile number at the time of registration.
- Use a strong password and keep it confidential.
- If any registration details change, inform the support team immediately.
Account Security
The security of your account is entirely your responsibility. Login credentials must not be shared with anyone else.
- If you believe your account has been accessed without authorisation, notify the 9a9998 support team immediately.
- Always use the official domain 9a9998.lat — beware of phishing sites.
- You are advised not to click on suspicious links.
Identity Verification (KYC)
9a9998 reserves the right to verify a user's identity at any time. Identity verification may be required before processing a withdrawal or when claiming certain bonuses. Failure to provide the required documents in time may result in the account being temporarily suspended. A clear copy of a national identity card, passport or driving licence may need to be submitted.
4 Deposits, Withdrawals and Payment Policy
Accepted Payment Methods
The following payment methods are accepted on the 9a9998 platform: bKash, Nagad, Rocket, Upay and bank transfer. All transactions are completed in Bangladeshi Taka (BDT).
Deposit Terms
- Minimum deposit amount: ৳300 (for each method).
- Deposited funds are generally credited to the account instantly.
- Only use a payment account registered in your own name.
- Using a payment method registered in a third party's name is prohibited.
- Use responsible gaming tools to keep your deposit amounts within limits.
Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawals may be delayed if KYC verification has not been completed.
- The wagering requirement must be met before withdrawing from a bonus balance.
Failed or Disputed Transactions
If a transaction fails or deposited funds do not appear in the account, notify the 9a9998 support team immediately with the transaction reference number. Every disputed transaction will be investigated and resolved within 72 business hours. 9a9998 is not responsible for delays caused by server issues on the part of payment providers.
5 Bonuses and Promotional Offers
Welcome Bonus Terms
9a9998 offers new members a 100% bonus on their first deposit, up to ৳8,000. The following conditions must be met to activate the bonus:
- A minimum deposit of ৳300 is required to claim the bonus.
- Example: A deposit of ৳1,000 earns a ৳1,000 bonus — total balance will be ৳2,000.
- Example: A deposit of ৳18,000 earns a maximum bonus of ৳8,000 — total balance will be ৳26,000.
- Wagering requirement: 20x (the bonus amount must be wagered 20 times).
- The bonus cannot be withdrawn without meeting the wagering requirement.
- The welcome bonus can be received only once per account.
- The wagering requirement must be met within 30 days of claiming the bonus.
Other Bonuses and Promotions
9a9998 regularly provides various promotional offers. Each offer has its own terms and conditions which will be communicated at the time the offer is announced. General bonus policy:
- Bonuses may only be used in eligible games.
- Bonus funds cannot be transferred to another account.
- 9a9998 reserves the right to change, suspend or cancel any bonus offer.
- If bonus abuse is suspected, the account may be subject to investigation.
- Under the VIP programme, weekly cashback is available across 5 tiers from Bronze to Diamond.
6 Gaming and Betting Rules
Game Operation
All games on the 9a9998 platform are operated through Random Number Generator (RNG) technology, ensuring fair and impartial results. Games from various reputable providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt and Microgaming are available on this platform.
- Game results are determined impartially — there is no possibility of manipulation.
- If the internet connection is interrupted, the result of a game in progress will be saved on the server.
- If a game is cancelled due to a technical error, the wagered amount will be refunded.
- Information about game rules and payouts can be found within each game.
Sports Betting Rules
The following rules apply for betting on cricket, football and other sports:
- Once a bet is confirmed it cannot be changed or cancelled, unless a cash-out option is available on the platform.
- If an event is cancelled or incomplete, the wagered amount is generally refunded.
- Betting on BPL, IPL, T20 World Cup, ICC tournaments and the FIFA World Cup will be conducted in accordance with applicable rules.
- Participation in match fixing or suspicious activities will result in account cancellation.
- Odds in live betting may change — the odds at the time the bet is confirmed will apply.
7 Prohibited Activities
What Is Strictly Prohibited
The following activities are strictly prohibited on the 9a9998 platform and may result in immediate account closure:
- Opening or operating multiple accounts.
- Registering with false or misleading information.
- Playing games using bots, automated software or artificial intelligence.
- Abusing bonuses or manipulating the bonus system.
- Participating in money laundering or illegal financial activities.
- Attempting to interfere with the platform's security systems.
- Using a third party's payment method.
- Harassing other players or engaging in inappropriate behaviour.
- Operating an account on behalf of a minor or assisting a minor to play.
8 Account Suspension and Closure
Account Suspension
The account may be temporarily suspended in the following situations:
- If KYC verification has not been completed.
- During an investigation when suspicious activity is detected.
- If the user themselves requests self-exclusion.
- When required to comply with applicable rules and regulations.
Account Closure
An account may be permanently closed if the terms and conditions are seriously violated or fraud is proven:
- If there is a balance and there is no evidence of fraud, the option to withdraw may be provided.
- Winnings obtained through fraud will be forfeited.
- The user may also voluntarily request to close their account.
9 Limitation of Liability
Liability Details
9a9998 makes every effort to operate a safe and reliable platform. However, 9a9998 will not bear any liability in the following situations:
- Losses caused by the user's internet connection issues.
- Issues caused by server errors from third-party game providers.
- Losses caused by problems with the user's own device or software.
- Inconvenience caused by payment gateway delays or failures.
- Losses caused by the user's negligence or breach of terms.
- Any financial loss resulting from gambling is entirely the user's own responsibility.
In the event of a technical error or failure of the 9a9998 platform, liability will be limited to the amount of direct loss incurred.
10 Privacy & Data Protection
Data Collection & Use
9a9998 is committed to protecting users' personal information. All data is kept secure using SSL encryption technology. Your information is used for the following purposes:
- Account management and identity verification.
- Transaction processing and fraud prevention.
- Fulfilling legal requirements.
- Service quality improvement and customization.
For more details, please read our Privacy Policy.
11 Responsible Gaming
Commitment to Responsible Play
9a9998 believes that gaming is an entertainment activity and should be enjoyed responsibly. We encourage all users to follow the guidelines below:
- Only play with money you can afford to lose.
- Set a budget in advance and stick to it.
- Do not place more bets to try to recover losses.
- Never consider gaming as a source of income.
- Take a break if you notice signs of problem gambling.
- Use the self-exclusion feature if needed.
To learn more about responsible gaming, please read our Responsible Gaming page.
Self-Exclusion & Limit Setting
9a9998 provides the following responsible gaming tools for players:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Time Limits: Set a daily gaming time limit.
- Cooling-Off Period: Place your account on a break for a set period of time.
- Self-Exclusion: Close your account for a set period or permanently.
To access these services, contact our 24/7 live chat support team.
12 Dispute Resolution
Complaints Process
In the event of a dispute or complaint, please follow the steps below:
- Step 1: Notify our support team via 24/7 live chat.
- Step 2: If the matter is not resolved via live chat, send a detailed complaint by email to [email protected].
- Step 3: Your email will be responded to within 7 business days of receipt.
When filing a complaint, please include the transaction ID, game ID, and the date and time of the incident (as per BST).
Final Decision
The decision of the 9a9998 authority will be considered final. 9a9998 reserves the right to correct any winnings or bonuses awarded incorrectly due to a technical error. In disputes regarding game results, the game server logs will be treated as conclusive evidence.
13 Changes to Terms
Right to Make Changes
9a9998 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an attempt will be made to give users advance notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
The latest terms and conditions will always be available on this page. It is recommended to visit this page regularly.
14 Contact
Live Chat Support
For any questions or assistance, use our 24/7 live chat service. Our support team is able to provide service in Bengali and is available at all times to assist you.
Email Support
For detailed complaints or complex matters, contact us by email:
Emails will be responded to within 7 business days.
Related Pages
For more information, visit the following pages:
- Privacy Policy — How your personal information is used.
- Responsible Gaming — Safe gaming tools and resources.
- FAQ — Answers to common questions.
- About Us — Learn more about 9a9998.