9a9998 Privacy Policy

Table of Contents

• 1. Introduction and Scope
• 2. Types of Information Collected
• 3. How Information Is Collected
• 4. Purpose of Using Information
• 5. Information Storage and Security
• 6. Sharing Information with Third Parties
• 7. Cookies and Tracking
• 8. Your Rights
• 9. Privacy of Minors
• 10. Policy Changes
• 11. Contact

We may collect the following types of information from you:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Username and password
• Photograph (for KYC verification)

2.2 Contact Information

• Email address
• Mobile number
• Current address

2.3 Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and records
• Deposit and withdrawal amounts

2.4 Usage Information

• IP address and device information
• Browser type and operating system
• Time spent on the platform and activity logs
• Gaming history and betting records
• Preferred games and categories

9a9998 uses the information collected from you for the following lawful purposes:

4.1 Account Management and Service Delivery

We use your information to create and maintain your 9a9998 account, verify your identity, process deposits and withdrawals, and provide gaming services without interruption.

4.2 Security and Fraud Prevention

We analyse your information to detect and prevent unauthorised access, fraudulent transactions and suspicious activity. Using SSL encryption and advanced security methods, we ensure your account remains protected.

4.3 Regulatory Compliance

We process certain information to meet anti-money laundering (AML) regulations, know your customer (KYC) guidelines and applicable legal obligations.

4.4 Communication and Support

We use your contact information to send you important account notifications, transaction confirmations, promotional offers (with your consent) and to provide 24/7 customer support.

4.5 Service Improvement

We analyse usage data to further improve the experience on our platform, develop new features and personalise content according to user preferences.

4.6 Responsible Gaming

We are committed to your wellbeing by monitoring your gaming behaviour, taking precautionary measures when needed, and providing responsible gaming tools.

9a9998 does not sell or rent your personal information. Information may be shared with third parties only in the following limited circumstances:

6.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay and bank partners), identity verification services, and technology infrastructure providers may receive limited information as part of our services. These organisations may use the information only for specific contractually defined purposes.

6.2 Legal Obligations

In the case of a court order, a valid request from a government or regulatory authority, or other legal processes, we may be required to disclose information in accordance with applicable law.

6.3 Anti-Money Laundering

If a suspicious financial transaction is identified, we may notify the relevant authorities in accordance with applicable anti-money laundering regulations.

6.4 Business Transfers

In the event of a company merger, acquisition or sale of assets, your information may be transferred. In such cases we will notify you in advance and the protections under this policy will continue to apply.

9a9998 respects your right to the protection of your information. You may exercise the following rights:

8.1 Right of Access

You have the right to know what information we hold about you. On request, we will provide you with a copy of your information.

8.2 Right to Rectification

If the information we hold about you is inaccurate or incomplete, you can request a correction. This can be done through your account settings or by contacting customer support.

8.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, this request may not be possible to fulfil where legal obligations or unresolved disputes exist.

8.4 Right to Restrict Processing

If there is a dispute about the accuracy of information or if processing is unlawful, you can request that its use be restricted.

8.5 Right to Opt Out of Marketing Communications

You can contact our customer support at any time to remove yourself from promotional emails or notifications, or use the unsubscribe option within the message.

9a9998 reserves the right to update this privacy policy from time to time. This policy may change due to service updates, new legal requirements, or improvements to our operations.

For significant changes, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a clear notice when you log in to the platform
• Updating the "Last Updated" date at the top of this page

Continued use of our platform after any changes will be considered your acceptance of the updated policy. If you object to the changes, you have the option to close your account.